KidZania Dubai offers family-friendly facilities including:

• Interactive role-play city
• Career activity zones
• Children's learning areas
• Restrooms
• Baby-changing facilities
• Seating areas
• Food and beverage options
• Guest services
• First-aid assistance
• Accessibility facilities
• Shopping and dining facilities nearby at The Dubai Mall
• Parking at The Dubai Mall

• Children must follow the instructions of KidZania staff.
• Children must follow the safety rules of each activity.
• Parents or guardians are responsible for supervising children according to the venue's current admission rules.
• Certain activities may have specific age, height, or safety requirements.
• Children must not damage equipment, buildings, uniforms, or activity installations.
• Visitors must respect other children and staff.
• Running or unsafe behaviour may be restricted in certain areas.
• Food and beverages may only be consumed in designated areas.
• Activities may have limited capacity and may require children to wait for their turn.
• Some activities may temporarily close because of maintenance, private events, safety, or operational reasons.
• KidZania management may modify activities, schedules, or operating procedures without prior notice.

• Booking is subject to availability and the selected ticket/session.
• Please provide accurate guest information when booking.
• Tickets may be valid only for the selected date.
• Once a ticket has been issued, cancellation or amendment may be restricted.
• Some ticket types may be non-refundable.
• No-shows may be non-refundable.
• Date changes, where permitted, are subject to availability and ticket conditions.
• Refunds, where applicable, will follow the cancellation policy of the selected ticket and supplier.

Important: For bookings made through Eureka Tourism, the final cancellation and amendment policy will be based on the confirmed booking voucher.

• KidZania is primarily designed for children.
• The recommended age range depends on the activity and current venue rules.
• Some activities have specific minimum or maximum age, height, or participation requirements.
• Children must follow staff instructions before participating.
• Parents and guardians should check the suitability of activities for their children.
• Please provide the correct age of each child when making your booking.

1. What is KidZania Dubai?

KidZania Dubai is an interactive educational entertainment centre where children can role-play different professions in a realistic child-sized city.

2. Where is KidZania Dubai?

KidZania Dubai is located inside The Dubai Mall in Downtown Dubai.

3. What can children do at KidZania?

Children can participate in different career role-play activities, such as healthcare, aviation, emergency services, food preparation, media, retail, and many other professions.

4. What are KidZos?

KidZos are KidZania's activity currency. Children can earn KidZos through certain role-play activities and use them for eligible experiences or purchases within KidZania.

5. Is KidZania educational?

Yes. The activities are designed to combine learning and entertainment while encouraging teamwork, communication, responsibility, creativity, and decision-making.

6. What age is KidZania suitable for?

KidZania is designed primarily for children, but suitability varies by activity. Certain experiences may have specific age or height requirements.

7. Can parents enter KidZania?

Parent admission and supervision arrangements depend on the child's age and the selected ticket/venue rules. Please check the applicable conditions when booking.

8. How long should we spend at KidZania?

Allow several hours so children have enough time to participate in multiple activities.

9. Is transportation included?

Transportation is not included with the standard admission ticket unless specifically mentioned in your selected Eureka Tourism package.

10. Are food and drinks included?

No. Food and beverages are not included unless specifically stated in your booking.

11. Can children participate in every activity?

Not necessarily. Some activities may have age, height, capacity, or other safety requirements.

12. Is KidZania indoors?

Yes. KidZania Dubai is an indoor attraction inside The Dubai Mall.

13. Is KidZania suitable for families?

Yes. It is designed as a family-oriented educational and entertainment experience, particularly for children interested in exploring different careers.

14. Can I cancel my KidZania ticket?

Cancellation depends on the selected ticket and supplier. Some tickets may be non-refundable after confirmation.

15. Can I book KidZania Dubai through Eureka Tourism?

Yes. Eureka Tourism can arrange KidZania Dubai tickets according to availability and the selected ticket type.