MOTIONGATE™ Dubai provides a range of guest facilities, including:

• Guest Services
• First Aid
• Washrooms
• Prayer room
• Baby Care Centre
• Stroller rental
• Wheelchair rental
• Locker rental
• Lost & Found
• ATMs
• Designated smoking areas
• Restaurants and dining facilities
• Gift shops and merchandise stores
• Photo collection points

The official park map also identifies accessibility services and guest facilities such as baby care, wheelchair/stroller rental, lockers, first aid and guest services.

• Guests must follow all park rules and instructions from staff.
• Admission is subject to the park's current terms and conditions.
• Ride restrictions must be followed at all times.
• Certain attractions have minimum or maximum height requirements.
• Some rides require children to be accompanied by a supervising adult.
• Guests must follow safety instructions before and during rides.
• Smoking is permitted only in designated areas.
• Outside food and beverages may be restricted according to park regulations.
• The park may refuse admission or remove guests who do not comply with its rules.
• The park may close or modify rides, attractions or facilities for operational, safety or maintenance reasons.
• Ticket holders should retain their ticket/voucher throughout their visit.

Ride requirements vary by attraction. For example, some rides have minimum height requirements and require younger/smaller guests to be accompanied by a supervising companion.

• Tickets are subject to availability and the terms of the selected ticket type.
• Please provide the correct guest details when making your booking.
• Once a ticket is issued, cancellation or amendment may not be permitted.
• Some MOTIONGATE™ Dubai ticket products are strictly non-refundable.
• No-shows are generally non-refundable.
• Date changes, if permitted, are subject to the supplier/park's conditions and availability.
• In case of park closure or major operational changes, the applicable park or supplier policy will apply.
• Please check the cancellation terms shown at the time of booking before payment.

Important: Eureka Tourism's final cancellation policy should follow the exact terms of the ticket supplier used for the booking. Dubai Parks and Resorts states that entry is subject to its current park terms and conditions.

• Child pricing and age requirements depend on the selected ticket/product.
• Children may have different ticket rates from adults.
• Children below a certain age may be eligible for free admission on some ticket types.
• Ride access is separate from ticket eligibility: individual attractions may have minimum height or supervision requirements.
• Children must be appropriately supervised by a responsible adult.
• Please provide the child's correct age when making the booking.

Eureka Tourism Tip: Always check the specific child age/rate displayed on your selected ticket before confirming the booking, as child policies can vary between ticket products.

1. What is MOTIONGATE™ Dubai?

MOTIONGATE™ Dubai is a Hollywood-inspired theme park at Dubai Parks and Resorts featuring movie-themed attractions, rides, entertainment, dining and shopping.

2. What does the MOTIONGATE™ Dubai ticket include?

A standard day ticket provides admission to MOTIONGATE™ Dubai for the applicable day/ticket validity, with access to the attractions included in that ticket.

3. Is MOTIONGATE™ Dubai suitable for children?

Yes. The park offers family attractions, children's experiences and attractions for different age groups. However, individual rides have their own height and supervision requirements.

4. Do all rides have the same height requirement?

No. Height and other safety restrictions vary between attractions. Guests should check the requirements for each ride before joining the queue.

5. Are food and drinks included?

No. Food and beverages are normally excluded unless specifically mentioned in your selected package.

6. Is transportation included?

Not in the standard admission ticket unless transportation is specifically mentioned in your booking.

7. Can I cancel my ticket?

Cancellation depends on the ticket type and supplier. Some MOTIONGATE™ Dubai tickets are non-refundable, so always check the cancellation conditions before booking.

8. Can I change my visit date?

This depends on your ticket type and its validity conditions. Date changes may be subject to availability and supplier rules.

9. Should I bring my passport or ID?

Carry a valid identification document where required. Your booking confirmation should be kept available during your visit.

10. How long should I spend at MOTIONGATE™ Dubai?

A full day is recommended if you want enough time to experience multiple themed areas, rides, attractions, entertainment and dining.

11. Does MOTIONGATE™ Dubai have indoor attractions?

Yes. The park includes substantial indoor entertainment, including the DreamWorks area.

12. Can guests with disabilities visit MOTIONGATE™ Dubai?

Yes. Dubai Parks and Resorts provides accessibility information and facilities designed to assist guests with disabilities. Individual ride accessibility requirements should be checked before riding.

Important Information

• Park operating hours may change.
• Attractions and entertainment schedules may change without prior notice.
• Some attractions may temporarily close for maintenance or operational reasons.
• Ride restrictions apply.
• Ticket validity depends on the selected product.
• Please check your confirmed voucher for the exact booking conditions.
• Eureka Tourism recommends checking the latest park information before travelling.