• Couples
• Families
• Friends
• First-time Dubai visitors
• Adventure seekers
• Sunrise lovers
• Photography enthusiasts
• Travelers looking for a unique desert experience
• Special occasions and memorable celebrations

• Be ready at your hotel pickup location at the confirmed time.
• Wear comfortable clothing suitable for early-morning desert conditions.
• Carry a light jacket as temperatures can be cooler before sunrise.
• Wear comfortable closed shoes.
• Bring sunglasses and sunscreen.
• Keep your phone and camera secure during boarding and landing.
• Follow all instructions from the pilot and crew.
• Avoid carrying large or unnecessary luggage.
• Inform the operator in advance about relevant medical conditions.
• Balloon flights depend on suitable weather, wind, visibility, and safety conditions.
• Flight timings can change depending on operational and weather conditions.

• All bookings are subject to availability.
• Hotel pickup and drop-off are available according to the designated pickup areas and package conditions.
• Guests must provide correct hotel and contact details at the time of booking.
• Guests must follow all safety instructions provided by the pilot and crew.
• Age, health, mobility, and other participation restrictions may apply.
• Children must meet the operator's applicable safety requirements.
• Pregnant guests may not be permitted to participate.
• Alcohol or prohibited substances are not permitted before or during the activity.
• The pilot has final authority regarding flight safety.
• The flight may be delayed, rescheduled, or cancelled due to unsuitable weather or safety conditions.
• Cancellation, amendment, refund, and no-show conditions are subject to the supplier's applicable policy.
• Late arrival may result in missing the experience and may be treated as a no-show.

• This is an early-morning experience.
• Pickup timing will be confirmed according to the selected booking and hotel location.
• The hot air balloon flight is dependent on suitable weather and flying conditions.
• The actual flight duration and total experience duration may vary.
• Breakfast is included as part of this Deluxe package.
• Hotel pickup and drop-off are included according to the package and designated service areas.
• Guests should inform Eureka Tourism of any relevant medical or mobility concerns before booking.
• Personal belongings should be kept secure during the activity.
• The final flight decision is made by the pilot based on safety and operational conditions.

What is included in the Deluxe Hot Air Balloon package?

The package includes hotel pickup and drop-off, hot air balloon flight, professional pilot and crew, safety briefing, safety equipment, desert experience, and breakfast.

Is breakfast included?

Yes. Breakfast is included in this Deluxe package after the hot air balloon experience.

Is hotel pickup and drop-off included?

Yes. Hotel pickup and drop-off are included according to the package's designated service areas.

What time is hotel pickup?

The experience takes place early in the morning, and the exact pickup time will be confirmed according to your hotel location, booking, season, and flight schedule.

Where does the balloon flight take place?

The flight takes place over the Dubai desert from a designated launch location operated by the activity provider.

Can children join the experience?

Children may participate subject to the operator's age and safety requirements. Adult supervision may be required.

Is the hot air balloon ride safe?

The activity is operated by a professional pilot and support crew and follows safety procedures. The flight only proceeds when conditions are considered suitable for safe operation.

What should I wear?

Comfortable clothing and closed shoes are recommended. Early mornings in the desert can be cool, so bringing a light jacket is advisable.

Can I take photographs?

Yes, photography is generally possible. Guests should follow crew instructions and keep cameras and phones secure during take-off and landing.

What happens if the weather is bad?

For safety reasons, the flight may be delayed, rescheduled, or cancelled if weather or flying conditions are unsuitable. The supplier's applicable policy will apply.

How long does the complete experience take?

The total duration varies depending on the pickup location, transportation, preparation, flight, landing, breakfast, and return transfer.

Can pregnant women participate?

Pregnant guests may not be permitted to participate due to the nature of the activity. Please confirm eligibility before booking.

Can guests with medical conditions participate?

Participation depends on the specific condition and the operator's safety requirements. Guests should inform the operator before booking if they have relevant medical concerns.

What happens if I am late for pickup?

Guests should be ready at the confirmed pickup location on time. Delays may affect the experience and could result in missed participation.

Is this package suitable for couples?

Yes. The sunrise desert scenery and hot air balloon experience make this package an excellent choice for couples looking for a memorable Dubai experience.