Dubai Ice Rink provides facilities including:

• Olympic-sized ice rink
• Skate rental
• Changing facilities
• Lockers
• Seating/viewing areas
• First aid assistance
• Guest services
• Professional skating instructors
• Café and refreshments nearby
• Parking at Dubai Mall
• Wheelchair-accessible facilities

Additional services such as skating lessons, training programs, and special experiences may be available separately.

• Visitors must follow all instructions from Dubai Ice Rink staff.
• Skaters must wear appropriate ice skates.
• Children must follow the applicable age and safety requirements.
• Beginners should skate at a safe speed.
• No pushing, racing, or dangerous skating.
• Do not sit, lie down, or stop in the middle of the skating path.
• Skaters should follow the designated direction of movement.
• Follow all rink safety instructions.
• Helmets or other protective equipment may be required for certain participants.
• Food and beverages are not permitted on the ice.
• Mobile phones and loose objects should not be used while skating.
• Management may refuse access to guests who do not follow safety regulations.
• The rink may temporarily close or change sessions for maintenance, events, training, or operational reasons.

• Booking is subject to availability and the selected skating session.
• Please select the correct date and session time when booking.
• Arrive before the scheduled session to complete check-in.
• Late arrival may reduce your skating time or result in denied entry, depending on the venue's policy.
• Once a ticket is issued, cancellation or amendment may be restricted.
• Some tickets may be non-refundable.
• No-shows may be non-refundable.
• Date or session changes, where permitted, are subject to availability.
• Refunds, where applicable, will follow the selected ticket and supplier's cancellation policy.

Important: For bookings made through Eureka Tourism, the final cancellation and amendment policy will be based on the confirmed booking voucher.

• Children are welcome at Dubai Ice Rink, subject to the rink's current age and safety requirements.
• Children must be accompanied and supervised by a responsible adult where required.
• Height, age, and skating ability requirements may apply to certain sessions or activities.
• Protective equipment may be recommended or required for younger skaters.
• Parents or guardians should follow all instructions from rink staff.
• Please provide the correct age of the child when making your booking.

1. Where is Dubai Ice Rink?

Dubai Ice Rink is located inside The Dubai Mall in Downtown Dubai.

2. Is Dubai Ice Rink suitable for beginners?

Yes. Beginners can enjoy the rink, and skating lessons may also be available for those who want additional guidance.

3. Is skate rental included?

Skate rental is generally included with applicable skating-session tickets, but exact inclusions depend on the selected ticket.

4. Should I arrive early?

Yes. Arriving around 30 minutes before your session is recommended to allow enough time for check-in and getting ready.

5. What should I wear?

Comfortable clothing and long trousers are recommended. Warm socks and gloves are also useful.

6. Is the ice rink indoors?

Yes. Dubai Ice Rink is an indoor, temperature-controlled ice rink.

7. Can children go ice skating?

Yes, children can skate subject to the current age, height, safety and session requirements.

8. Do I need previous skating experience?

No. Beginners can participate, although first-time skaters should follow staff instructions and skate carefully.

9. Can I take my phone onto the ice?

Using mobile phones while skating is not recommended because it can create a safety risk. Keep personal belongings secure.

10. Is transportation included?

Transportation is not included with the standard admission ticket unless specifically mentioned in your selected Eureka Tourism package.

11. Are food and drinks included?

No. Food and beverages are not included unless specifically stated in your booking.

12. Can I cancel my ticket?

Cancellation depends on the ticket type and supplier. Some skating-session tickets may be non-refundable after confirmation.

13. Can I book Dubai Ice Rink through Eureka Tourism?

Yes. Eureka Tourism can arrange Dubai Ice Rink Dubai Mall tickets according to availability and the selected skating session.